Shop Name: SerialCart.com
Company: MySecure Space GmbH

Legal Company Registration Number : 458546 h
Office : Fahngasse 6/2/20B , 1220 Vienna, Austria.
VAT ID : ATU71685223
Tel (Europe): +43 (680) 112 4334
Tel (USA): +1 (614) 733 8777
Contact : https://support.serialcart.com

General

Your personal data (e.g. title, name, house address, e-mail address, phone number, bank details, credit card number) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.

Inventory data

(1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods.
(2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.

Credit check

If we provide performances in advance, e.g. in case of payment on invoice, we might have to obtain information about your creditworthiness from the following company: MySecure Space GmbH
For this, we forward your personal details (e.g. name and address) to this company. Mathematical and statistical techniques are used to assess the risk of payment defaults. We make conclusion of the purchase contract dependent on the results of the credit check.

Web analysis with Google Analytics

Our customers’ privacy is one of our priorities and therefore we do not use any Google tracking codes in any of our services and websites including SerialCart.com.

 

Ticket-Support System

Our Ticket support system is hosted on our own server located in Germany. All the information and communications between we and our customers are stored in Europe in our own server and are strictly used for providing support for our customers. We will not in any circumstance use these information for any other purpose such as advertising purposes. In accordance with the General Data Protection Regulation (GDPR) our customers have the right to ask for all these communications and we are obliged to provide them with all communications between us and them per their request. Also we are obliged to remove all these communications per their request.

 

Information about cookies

(1) To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site.
(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.

Facebook, Twitter

To protect the privacy of our customers, we do not use any services provided by Facebook (or its parent company META) or X (formerly Twitter).

Disclosure

According to the General Data Protection Regulation (GDPR), you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following contact form : https://support.serialcart.com